Jira Service Management

{"xsrfToken":"3177b97a24c4fa0f47b6999f54a0bbd91e762198_lout","branding":{"id":"7","key":"ops2","name":"OSCAR Program Support","portalBaseUrl":"/servicedesk/customer/portal/7","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/7/3","theme":{"headerBGColor":"#4776bf","headerLinkColor":"#ffffff","headerLinkHoverColor":"#253a59","headerLinkHoverBGColor":"#253a59","headerBadgeColor":"#253a59"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Federal Judiciary Help Center","sharedPortalName":"Federal Judiciary Help Center","userInitialAnnouncementMessageWiki":"Browse the Federal Judiciary Help Center to find information on the OSCAR system. Judiciary users can also submit LinkedIn requests.","translations":{"en-US":{"helpCenterTitle":"Welcome to the Federal Judiciary Help Center","sharedPortalName":"Federal Judiciary Help Center","announcementMessage":"Browse the Federal Judiciary Help Center to find information on the OSCAR system. Judiciary users can also submit LinkedIn requests. ","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#4776bf","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/eab145e1-4943-41a5-8e9e-c7be1f58761f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmMTQyYTQ0OC03ZjZmLTQwZmItYmU1ZS1mNGRlN2IyMmU1YjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmVhYjE0NWUxLTQ5NDMtNDFhNS04ZTllLWM3YmUxZjU4NzYxZiI6WyJyZWFkIl19LCJleHAiOjE3MDIxMTM3MjIsIm5iZiI6MTcwMjExMzEyMn0.BmeVkgktsDBMuVyFlca-EkwdXwiqo2i_12SiWzBc_l4&client=f142a448-7f6f-40fb-be5e-f4de7b22e5b1&height=300&mode=fit","bannerMediaApiFileId":"eab145e1-4943-41a5-8e9e-c7be1f58761f","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"7","key":"ops2","projectId":10011,"serviceDeskId":7,"name":"OSCAR Program Support","description":"Browse troubleshooting tips, frequently asked questions, and how-to articles","portalBaseUrl":"/servicedesk/customer/portal/7","onlyPortal":false,"reqTypes":[{"id":"111","name":"Give Us Your Feedback","descriptionHtml":"Please note: This form is for website feedback and input. If you have a technical issue with OSCAR, please contact Customer Support at <a href=\"mailto:oscar-support@ao.uscourts.gov\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">oscar-support@ao.uscourts.gov</a>","callToAction":"Give Us Your Feedback","introHtml":"We would love to hear your feedback on the OSCAR system and how we might improve it.","icon":10605,"iconUrl":"https://oscar-uscourts.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10605","groups":[25],"key":""},{"id":"121","name":"Request a New Feature","descriptionHtml":"","callToAction":"Request a New Feature","introHtml":"","icon":10623,"iconUrl":"https://oscar-uscourts.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10623","groups":[29],"key":""},{"id":"110","name":"Request a Training Session","descriptionHtml":"","callToAction":"Request a Training Session","introHtml":"","icon":10589,"iconUrl":"https://oscar-uscourts.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10589","groups":[],"key":""},{"id":"126","name":"Sample Request Type","descriptionHtml":"","callToAction":"Sample Request Type","introHtml":"","icon":10623,"iconUrl":"https://oscar-uscourts.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10623","groups":[],"key":""}],"reqGroups":[{"id":25,"name":"Feedback"},{"id":29,"name":"New Feature Request"}],"orderMapping":{"25":[111],"17":[111,110,65,66,67,68,70,71,72],"29":[121]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"4a96c974-4d26-36be-800c-097900552032","appLinkName":"System Confluence","appLinkUrl":"https://oscar-uscourts.atlassian.net/wiki","spaceKey":"TOSSP","spaceName":"Test-OSCAR Program Support Portal","spaceUrl":"https://oscar-uscourts.atlassian.net/wiki/spaces/TOSSP","isServer":false},"labels":[],"projectKey":"OPS","serviceDeskId":7,"kbLinkDomainURLs":["https://oscar-uscourts.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":7,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"OPS","userLanguageHeader":"Are You a Member of the Judiciary?","userLanguageMessageWiki":"Please return to <a href=\"https://oscar.uscourts.gov\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">OSCAR</a> and login to your account to access help content. You can also contact OSCAR Program Support directly using the email address or phone number listed below.\nEmail: oscar-support@ao.uscourts.gov Telephone: 866-666-2120 (toll-free) Hours: 8 AM - 5 PM (Eastern Time) Monday - Friday","defaultLanguageHeader":"Are You a Member of the Judiciary?","defaultLanguageMessage":"Please return to [OSCAR|https://oscar.uscourts.gov] and login to your account to access help content. You can also contact OSCAR Program Support directly using the email address or phone number listed below.\n\nEmail: oscar-support@ao.uscourts.gov\nTelephone: 866-666-2120 (toll-free)\nHours: 8 AM - 5 PM (Eastern Time)\nMonday - Friday","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJmMTQyYTQ0OC03ZjZmLTQwZmItYmU1ZS1mNGRlN2IyMmU1YjEiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAxMSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MDIxMTQzMjIsIm5iZiI6MTcwMjExMzEyMn0.16oRrcNntcwn_u4tWoPvAS-E4YnH7KgK46-t4Si1P1Q","targetCollection":"upload-project-10011","endpointUrl":"https://api.media.atlassian.com","clientId":"f142a448-7f6f-40fb-be5e-f4de7b22e5b1","tokenDurationInMins":20}},"sharedPortal":{"name":"Federal Judiciary Help Center","description":"Welcome to the help center - we're here to help! Raise a request from the options provided.","kbs":{"kbEnabled":true,"appLinkUrl":"https://oscar-uscourts.atlassian.net/wiki","kbLinkDomainURLs":["https://oscar-uscourts.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=oscar-uscourts","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"3177b97a24c4fa0f47b6999f54a0bbd91e762198_lout","baseUrl":"https://oscar-uscourts.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://oscar-uscourts.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"f142a448-7f6f-40fb-be5e-f4de7b22e5b1","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","anonymousEnabled":true,"requestIntroEnabled":true}